Terms & Conditions
Access to and use of the Su’Elegance Shopz website (the ‘Website’) is subject to the following terms and conditions. By using the Website, you are agreeing to all of the terms and conditions, which we may update from time to time without notice. You should check this page regularly and take notice of any changes made. If you do not wish to be bound by the Terms you should not access or use the Website. If you have any queries regarding these Terms, please contact us at Sueleganceshopz@yahoo.com
Disclaimer
Su’Elegance Shopz has used its best endeavors to ensure all information, graphics, audio and video and other items appearing on this site (‘Content’) are correct and up-to-date at the time of publication. Su’Elegance Shopz Boutique does not represent or warrant the accuracy or completeness of the Content and does not remain liable for any errors, omissions or defects. Depending on the resolution of the screen you use to access the Website, the colors of products as displayed on this Website may not constitute an accurate depiction of the true color of the item.
To the extent permitted by law, Su’Elegance Shopz and its directors, employees, agents and contractors exclude all liability for any consequential, indirect or incidental loss or for any loss of profits, income, business or goodwill, that occurs as a result of your use or access of this Website, and/or from you using or relying on the Content, whether or not it's caused by any negligent act or oversight on our part or by Su’Elegance Shopz related corporations.
Certain laws, including the Competition and Consumer Act 2010 (Cth), can imply warranties or conditions, or impose obligations on Su’Elegance Shopz that we exclude, restrict or modify, or that we can only exclude, restrict or modify to a limited extent. Where these laws apply, to the extent to which Su’Elegance Shopz is able to do so, our liability will be limited to the resupplying of the Content.
Security
Su’Elegance Shopz Boutique does not guarantee the security of using this site or any systems used to access this site. Further information about security in relation to your personal information can be found in our Privacy Policy.
Third party sites
The Website may contain hyperlinks to sites operated by third parties. Su’Elegance Shopz does not control these linked sites, and we are therefore not responsible for the content of those sites. Links are provided solely for your own convenience and Su’Elegance Shopz Boutique’s decision to include a link does not constitute our recommendation or endorsement of the sites or the products and services they provide or offer. You access these sites and use or buy their products and services solely at your own risk.
Purchases and Payment
Customers must provide Su’Elegance Shopz with complete and accurate details when making purchases. Su’Elegance Shopz is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the customer.
All prices quoted are in US currency.
Payment is processed through PayPal. Upon checkout, customers will be redirected to the PayPal website where they can select their payment method. However, it is not necessary for customers to have a PayPal account to shop with Su’Elegance Shopz.
Customers will receive an invoice confirming the order once Su’Elegance Shopz Boutique receives payment. Some orders may be subject to fraud checks by the Su’Elegance Shopz staff, this means you may be required to provide additional identification to verify your transaction.
Discount Codes, Sales & Promotions
All discount codes are posted and dated. Discount codes cannot be used in conjunction with any other offer. Please note, discount codes cannot be used to purchase gift cards.
Order Processing
Orders are processed on business days (Monday through Friday) excluding public holidays in Houston, TX. In most cases, customers will be provided with tracking numbers once orders are shipped out. In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
Fraud
Su’Elegance Shopz Boutique takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 working days, we reserve the right to cancel the order.
Cancellation
Su’Elegance Shopz reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.
Su’Elegance Shopz Boutique is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.
You (the customer) have 30minutes to cancel an order after payment is made. To cancel your paid order you must email sueleganceshopz@yahoo.com and mark the email title as “CANCEL PAID ORDER”. You must provide name, address, type of payment made in the body of the email along with proof of purchase. You will be contacted back via email that your request was received and approved.